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Conflict Resolution

Three people talking

Problem

People from different social groups tend to fear and mistrust one another.

Solution

Teaming up as equals and collaborating towards a common goal reduces prejudice between people with different backgrounds.

couple holding hands

Problem

Negative emotions feed intolerance, which can harm relations between groups.

Solution

Taking a detached perspective dampens bad feelings and increases tolerance for the other side.

Eyes peering over a Harry Potter book

Problem

People develop prejudice at a young age.

Solution

Reading about fictional characters who show empathy for marginalized groups helps children become more empathetic in real life. 

Immigrants protest and march

Problem

In the last four decades, the worldwide immigrant population has more than doubled. Many native-borns view their new neighbors as outsiders, and so do not help them, which can lead immigrants to feel “culturally homeless.”

Solution

Showing native-borns how they are similar to immigrants inspires the former to offer aid to the latter.

Teen sitting in hallway with head down

Problem

Rejection by peers leads teens to act aggressively and feel down.

Solution

Teaching teens that everyone has the capacity to change decreases aggression and symptoms of depression following peer exclusion. If people can change, so too can social labels like “bully” and “loser"...

Collage of faces of different ages, races, and ethnicities

Problem

Prejudice and discrimination make life hard for many people around the world.

Solution

Showing that other groups are made up of diverse individuals reduces prejudice and discrimination...

A group of gay-straight alliance students hold a banner in a pride parade

Problem

Teens are notoriously intolerant of people who do not think, act, or look like them.

Solution

When just one teen stands up to prejudice, his or her peers often follow suit…

Group of civil rights protestors

Problem

People who value equality fail to support civil rights. 

Solution

Making people aware that their values and behaviors do not align motivates them to change their ways...

Two friends

Problem

We are often uneasy around people of other races.

Solution

Befriending just one person of a different race lowers anxiety and prejudice and makes it easier to cross racial boundaries in the future... 

African Tutsis sit

Problem

Nearly 20 years after war and genocide killed 75% of Rwandan Tutsis, the accused perpetrators and their survivors must now learn to live side by side.

Solution

A radio soap opera that shows people how to speak out against corrupt leaders and reconnect with their neighbors helps communities heal after genocide... 

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